Business Operational Solutions

At ITS, we recognise the importance of cyber security for Operational Technology (OT) systems that control and monitor critical operations. Our team of experts provides comprehensive cybersecurity solutions that address the unique challenges of OT systems, including Supervisory Control and Data Acquisition (SCADA) systems. With our solutions, you can protect your critical assets from cyber attacks, maintain operational integrity, and ensure business continuity.

ITS designs reliable and robust OEE solutions to automatically collect, calculate and deliver a range of data including machine, production and equipment efficiency, waste, downtime, orders, operators, shifts, events, products, quality and downtime causes and frequency for further analysis. These automated systems enable companies to make effective, quick decisions that improve overall plant efficiency.

At ITS, we provide MDR compliant solutions to assist medical device manufacturers in meeting the European Medical Device Regulation requirements. With the introduction of the MDR, medical devices must carry a unique device identifier (UDI) to improve patient safety, product quality, and traceability accuracy. Our UDI automation solutions enable medical devices to be tracked throughout the supply chain, ensuring regulatory compliance and improving overall product quality.

Our traceability systems provide real-time, computerised solutions for tracking and tracing products, packaging, equipment, vehicles, and people throughout all stages of processing and distribution. By utilising automatic devices such as code readers and RFID, you can gather real-time data from the plant and warehouse, ensuring full audit trails and accurate genealogy to meet industry regulations. With Track & Trace solutions, you can streamline your operations, enhance productivity, and proactively address potential issues.

In partnership with ICONICS. our digital twins are data-driven replicas of real-world objects that provide valuable insights and analytics to optimise your operations. We provide geospatial digital twins that offer a simple and easy-to-understand representation of your assets. With the help of VR wearable devices, we can create an immersive user experience that allows your staff to walk around your digital twin and use it for development activities, training purposes and to enhance safety.

At ITS, we provide food traceability systems that enable food and beverage manufacturers to meet the traceability requirements set by the EU food law. Our computerised traceability systems collect real-time data from every stage of the manufacturing process and enable manufacturers to link the raw ingredients from suppliers to a batch of products. This provides end-to-end visibility, tracking and tracing of the product, which can improve efficiency, quality control and reduce the risk of foodborne illnesses.

We specialise in R&D expertise in pharmaceuticals, biopharma, medical devices, chemicals, and food manufacturing. Our qualified team of engineers with diverse skill sets enables us to develop new automated sample preparation methods in the chemical and pharmaceutical industries, improving production efficiency, accuracy, and safety. With a focus on innovation and problem-solving, we recently completed a project aimed at reducing sample preparation time for the measurement of Acrylamide in food from 1.5 - 2 hours per sample to less than 10 minutes and removed the requirement for qualified lab technician involvement.

We appreciate that many companies do not have all the engineering resources they need to provide 24-7-365 cover, so we provide support and maintenance contracts through Service Level Agreements (SLAs), including the facility for 24-7-365 call-out cover and the provision of routine activities. Our SLA services are designed to be flexible, to meet your specific requirements in order to improve your company’s performance, by increasing process reliability and uptime.