Understanding Validation Training (2 Day)
Duration: 2 days
Attendee Slots: 10 Places Left
FAQs
Frequently Asked Questions about ITS:
At ITS, we pride ourselves on our highly flexible and adaptable approach to working with customers. We align our services with your individual requirements to ensure your needs are met effectively. To get a clearer picture of how we can assist you, the best course of action is to reach out and call us here.
Just in case, here are a few of the more frequently asked questions and their respective answers:
What industries does ITS provide automation solutions for?
ITS specialises in providing automation solutions for three primary vertical markets, namely Life Sciences, Chemical Manufacturing, and Power and Energy. However, we provide services for a variety of industries including transportation, food and beverage, specialist options, and more.
What types of technologies does ITS offer?
ITS offers a range of control systems built on PLC, DCS, clustered or redundant server architecture, and products featuring SCADA capabilities. These systems are versatile, capable of handling both batch and continuous processing, and they also encompass Management Information systems, MES, as well as data analysis, manipulation, and visualisation. Furthermore, they include real-time data links for information and historian needs.
What is Validation and why is it important?
In a regulatory context, validation entails the verification of the validity and accuracy of a given system. Therefore, Computer System Validation (CSV) is the process of confirming that a computer system functions as intended under all circumstances, including normal operations and error scenarios. The same principle applies to Equipment or Process Validation – ensuring it operates as required in all situations. This assurance is typically established through comprehensive documentation and rigorous "verification testing," ensuring that the system we deliver meets your requirements under various conditions.
How does ITS help businesses improve their operations?
In most cases, a system's function involves collecting data and utilizing that data to initiate a change. For instance, a control system may adjust operating parameters automatically to maintain production within specified limits, thereby preventing the production of substandard products. Alternatively, an information system might alert operational staff to issues or even halt a potentially risky process. This risk could be related to product quality or safety. Systems may encompass functions such as monitoring Overall Equipment Effectiveness (OEE), productivity, and quality while alerting staff, or they could include emergency shutdown and Fire & Gas systems designed to avert unsafe events.
Does ITS offer customised solutions for clients?
Absolutely. At ITS, we prioritise the use of commercial off-the-shelf (COTS) products whenever feasible. This approach ensures that you have options for future changes. Our expertise, honed over 30+ years, lies in assembling these COTS products in a manner that is both innovative and customised to your unique requirements. We emphasise robust solutions – our track record of delivering systems that you operate smoothly, without the need for continuous fixes, is the reason we've thrived for over three decades.
Does ITS provide ongoing support after implementation?
A significant component of our business revolves around what we refer to as SLAs (Service Level Agreements). These SLAs can be tailored to your operational hours, whether it's Monday to Friday from 9 AM to 5 PM or around-the-clock service, 24/7/365, with an agreed-upon Call Response time. We offer the option of placing every system we deliver on an SLA contract, and in a unique offering, we extend SLAs to systems from other providers following an inspection visit.
How can I get in touch with ITS?
Contacting us is easy. You'll find "Contact" buttons on every page of this site, which is the quickest way to reach us. If you have additional information to share or specific inquiries, you can also get in touch by emailing us at enquiries@its-ltd.co.uk or calling us at +44 (0)1642 222232, where our team will be more than happy to assist you.
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Just three weeks into my new position as Operations Director and an FDA audit leaves me with an uphill struggle to comply with numerous observations for software validation. The guys at corporate send in a US based business that not only couldn’t do the work but departed leaving my systems severely compromised.
One of my larger clients suggest I talk to ITS. After a few brief exchanges with Malcolm I am confident that he and his team has the "where with all" to get the job done and in a time frame to beat the FDA re-audit. My confidence was well placed. Working incredible hours to complete ahead of plan Malcolm and the guys ITS saved the day. FDA re-audit, zero observation, clean bill of health.
Our two businesses formed a long and mutual beneficial relation over many years. I cannot recommend Malcolm personally and ITS highly enough.
Just a few lines to say a big THANK YOU!
We would recommend ITS as a supplier in all aspects of data and automation-related work. Major strengths that form the basis of our key supplier partnership with them are: excellent technical ability, regular reviews, and close team relationships.
Competent, reliable and professional.
Very professional and have delivered all my projects on time.
“Easy to follow with clear notes provided.”